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Key Customers Solutions Architect

  1. Remote
Remote work
  1. Permanent
Competitive
  1. Data Centres
37694
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Key Customers Solutions Architect - Remote - Permanent Contract

QCS staffing are partnered with one of the world’s top AI infrastructure companies. As an organisation, our client are leading a new era in cloud computing to serve the global AI economy. They create the tools and resources for their customers requirement to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams.

To support our client’s continued growth, they are currently looking to hire a Key Customers Solutions Architect to have the option to work remotely or in Amsterdam.

Responsibilities:
  • Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
  • Guide customers in optimising GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
  • Partner with the sales team to identify new opportunities, promote the latest products and deliver technical presentations.
  • Act as a bridge to product teams, providing customer feedback, relaying feature requests and ensuring alignment with customer requirements.
  • Engage with internal and external stakeholders, negotiate solutions and effectively drive alignment to address customer challenges.
Requirements:
  • Requires extensive experience in roles like Cloud Solutions Architect, Technical Account Manager or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Solid understanding of GPU computing, including ML training, inference workloads and GPU stacks (e.g., CUDA, OpenCL).
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships.
  • Strong ability to explain technical concepts to technical and non-technical audiences.
  • Written and spoken proficiency in English.
If this role is of interest to you, please apply now!

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