Key Customers Solutions Architect
- Remote
- Permanent
- Data Centres
QCS staffing are partnered with one of the world’s top AI infrastructure companies. As an organisation, our client are leading a new era in cloud computing to serve the global AI economy. They create the tools and resources for their customers requirement to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams.
To support our client’s continued growth, they are currently looking to hire a Key Customers Solutions Architect to have the option to work remotely or in Amsterdam.
Responsibilities:
- Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
- Guide customers in optimising GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
- Partner with the sales team to identify new opportunities, promote the latest products and deliver technical presentations.
- Act as a bridge to product teams, providing customer feedback, relaying feature requests and ensuring alignment with customer requirements.
- Engage with internal and external stakeholders, negotiate solutions and effectively drive alignment to address customer challenges.
- Requires extensive experience in roles like Cloud Solutions Architect, Technical Account Manager or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
- Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
- Experience with Kubernetes and Python programming.
- Solid understanding of GPU computing, including ML training, inference workloads and GPU stacks (e.g., CUDA, OpenCL).
- Customer-centric approach with a proven ability to build trust and foster long-term relationships.
- Strong ability to explain technical concepts to technical and non-technical audiences.
- Written and spoken proficiency in English.
#LI-JG3
QCS Staffing have been great at fully getting to know our business and understanding what we are looking for, not just in the vacancy but also in the type of person that would suit the business. Their knowledge of the technology industry is fantastic and they are more than happy to reject a vacancy if they feel it is not their specialism to ensure that we don’t waste anyone’s time. It has enabled us to recruit some fantastic employees and continue to grow the relationship between our business and QCS Staffing.
We found QCS a refreshing change from the norm, offering invaluable support throughout any hiring process. Most importantly a strong network within the data centre world meant they were able to find us some top talent! Would thoroughly recommend QCS to anyone looking to change and simplify the way they recruit talent!
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