L3 Support Engineer

L3 Support Engineer – Permanent – Finland - Data Centres

Our client is rapidly emerging as a leading provider of advanced Cloud & AI infrastructure for global innovators.

As they continue to grow, they’re hiring a L3 Support Engineer to join their team based in Finland. This is a fantastic opportunity for a professional in the data centre sector to advance their career within a globally recognised environment.

What you’ll deliver:

• Lead complex technical investigations and root cause analysis for server, firmware, Linux and hardware-related issues within a large-scale data centre environment.
• Support critical incident response activities, driving resolution efforts and identifying recurring issues to implement long-term corrective actions.
• Collaborate with internal engineering and external technology partners to manage escalations, resolve platform-level issues and improve operational reliability.
• Develop troubleshooting documentation, runbooks and technical procedures while providing guidance and technical support to wider operations teams.

Experience required:

• Lead complex technical investigations and root cause analysis for server, firmware, Linux and hardware-related issues within a large-scale data centre environment.
• Support critical incident response activities, driving resolution efforts and identifying recurring issues to implement long-term corrective actions.
• Collaborate with internal engineering and external technology partners to manage escalations, resolve platform-level issues and improve operational reliability.
• Develop troubleshooting documentation, runbooks and technical procedures while providing guidance and technical support to wider operations teams.

Don’t miss your chance to be part of something extraordinary, apply now and let’s talk!

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