People at QCS Staffing: Caroline
With 12 years and four different roles under her belt, Caroline O’Sullivan’s journey through QCS Staffing has been a long and successful one. Falling into recruitment by chance, she’s found her niche in a career that allows her to flex her interpersonal skills and set – and achieve – both personal and professional goals. Here’s her story:
“My experience before QCS Staffing was all hospitality-based”
In her previous life working in bars, restaurants and hotels in both the UK and Spain, Caroline honed skills in communication and customer service. She was never sure what direction her career would take, but when an acquaintance suggested she speak to QCS Staffing about a job in recruitment, we decided to find out more. Recruitment had never been an option for Caroline, but after realising she could kickstart a career where she would speak to different people every day while being rewarded for her efforts, she realised it was a perfect fit. Coupled with a close-knit team of hard-working, friendly people, the QCS Staffing environment has seen Caroline thrive.
“I started in what is now a Delivery Executive role, then worked my way up”
After cutting her teeth in what was then a resourcing role, Caroline transitioned into an account management position before taking on the world of sales. From there, she became Global Business Manager for our Life Sciences department, heading up a team of direct reports. After taking maternity leave to focus on her young family, Caroline returned to the business to find the life sciences sector absolutely booming, creating fantastic opportunities for her to grow the function. She benefited from QCS Staffing's high standard of internal training upon her return, with refresher courses ensuring she felt confident and up-to-date. It wasn’t long before she had achieved the record for the most contractors out working for QCS Staffing.
“My role is heavily focused on building relationships with our key clients”
Caroline works closely with managers, directors and contractors within life sciences, particularly those in Ireland. She’s been the go-to recruitment professional for Ireland big build projects for many years, developing an extensive network of contacts that ensures she can identify and attract the right people for the right projects.
“Ireland is a booming market for life sciences”
Ireland has well and truly cemented its status as one of the most prominent life sciences hubs in the world, which has created a plethora of job opportunities for skilled professionals in pharmaceuticals and biotechnology. We’re anticipating the Irish market is only going to get busier as more investment rolls in and international organisations make Ireland their European hub. This will not only lead to more job creation in general within the country, but will also see candidates have even more choice on the projects, technologies and clients that work with.
Typical roles Caroline recruits for tend to be focused around new build projects, with responsibilities in project controls, procurement, project management, IT, validation and CQV.
“Life sciences professionals in Ireland can really take their career forward”
The market boom in Ireland means contractors can afford to think about what they want out of their career and development, and look for the opportunities that can help them to achieve this. Caroline is seeing organisations become more interested in developing people and helping them add to their skillsets.
Caroline and QCS Staffing's expertise in the life sciences field means many candidates return time and again, with high levels of candidate care and an in-depth knowledge of the market ensuring they receive the best possible service. Our reputation in Ireland means that we are trusted by both clients and candidates and Caroline has developed strong, last-lasting professional relationships as a result.
“QCS Staffing gives you the opportunity to have the life you want. The more you put in, the more you get out”
Caroline’s journey is an example of the career you can build for yourself at QCS Staffing. We pride ourselves on developing talent internally and providing an industry-leading service to our clients and candidates. If that sounds like you, find out more about life at QCS Staffing. We’d love to hear from you.
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